Mawgood Knowledge Hub & Customer Journey

Comprehensive User & Operations Guide

Your step-by-step master journey from first credentials login to branch geofencing, workforce onboarding, and payroll closing.

Milestone 1 Foundation Setup

First Login, Profile, Shifts & Geofencing

Step 1 after receiving credentials: secure password, upload official logo, configure working shifts, and pinpoint GPS branches.

1
First Login & Change Password

Log in with Company Code & username, then click your profile to update your password.

2
Company Logo & Timezone

Upload company logo in Settings to appear on payslips, reports, and smart ID cards.

3
Default Shifts & Geofenced Branches

Set working hours and configure GPS geofence radius (e.g. 100m) to enforce on-premise check-ins.

Episode 1
Episode 1: Company Setup, Shifts & Geofencing

Watch live walkthrough of logo, shifts, and branch geofencing.

Watch Episode 1 on YouTube
Milestone 2 Workforce Onboarding

Adding Employees: Manual vs Bulk Excel Import

Seamlessly onboard your team: manual entry for small teams or 1-click Excel bulk import for large organizations.

A
Option A: Manual Employee Entry

Go to Employees → Add Employee. Set username, password, branch, shift, and selfie/GPS flags.

B
Option B: Bulk Excel Import

Download standard Excel template, populate workforce rows, and upload for instant bulk enrollment.

Excel Column Definitions:
Column Status Description Example
Full Name Required الاسم الكامل للموظف أحمد سمير عبد الرحمن
Username Required اسم الدخول بالإنجليزية بدون مسافات ahmed.samir
Password Required كلمة المرور الأولية للموظف Pass@1234
Branch & Shift Optional اسم الفرع والوردية المطابق لما أنشأته الفرع الرئيسي / شفت صباحي
Base Salary Optional الراتب الأساسي الشهري 8500
Fingerprint ID Optional رقم الموظف على جهاز البصمة ZKTeco 104
Episode 2
Episode 2: Adding Employees Manually or via Excel

Detailed video explaining Excel column setup, bulk upload, and shift assignments.

Watch Episode 2 on YouTube
Milestone 3 4-in-1 Channels

4-in-1 Attendance Channels & Deployment

True multi-channel flexibility: Mobile PWA, Telegram Bot, ZKTeco Cloud biometrics, and Smart ID QR scanning.

1
Mobile App (PWA)

Distribute mobile URL to staff with GPS lock, selfie verification, and offline punch queue.

2
Official Telegram Bot

Employees link via /register once and check in/out with 1-tap geolocation and selfie capture.

3
ZKTeco Cloud Biometrics

Run Central Scanner EXE on local PC to relay hardware punches directly to cloud in real-time.

4
Smart ID Cards & QR Gates

Generate encrypted Smart ID Badges for gatekeeper scanning and off-site events.

Episode 3
Episode 3: 4 Ways to Clock In and Out (Mobile, Telegram, ZKTeco)

Practical video demonstrating mobile PWA, Telegram bot, biometric punches, and QR cards.

Watch Episode 3 on YouTube
Milestone 4 Daily Operations

Daily Operations in 3 Minutes: Live Radar, Selfies & Requests

Real-time telemetry monitoring, 1-click selfie approvals, and centralized leave & advance management.

1
Real-Time Telemetry & Radar

Watch attendance movements slide into dashboard live with microscopic bandwidth overhead.

2
Selfie Approval Center

Quickly verify employee selfie and GPS location with instant approve/reject actions.

3
Unified Requests & Approvals

Approve leaves, attendance excuse penalty waivers, overtime requests, and cash advances.

Episode 4
Episode 4: Manage Daily Attendance, Leaves & Requests in 3 Min

Master live telemetry monitoring, 1-click selfie reviews, and instant leave & advance waivers.

Watch Episode 4 on YouTube
Milestone 5 Rules & Taxes

Payroll Rules, Delay Ladders & Egypt Social Insurance

Demystifying payroll: monthly cycle dates, daily pay methods, late penalty ladders, and Egypt social insurance formulas.

1
Cycle Dates & Daily Pay Methods

Select cycle start day and choose between full day wage, proportional hourly pay, or short-day deduction.

2
Grace Periods & Late Penalty Ladders

Configure arrival grace minutes and select tiered fraction ladders (0.25, 0.5, 1.0 day) or hourly multiplier deductions.

3
Egyptian Social Insurance & Tax

Automated Egypt Law 148 compliance: 11% employee deduction, 18.75% employer contribution, and martyrs fund.

Episode 5
Episode 5: Payroll Rules, Deductions & Egypt Law

Comprehensive breakdown of monthly cycles, late deduction ladders, and insurance formulas.

Watch Episode 5 on YouTube
Milestone 6 Payslips & Bank Export

Instant Payroll Closing, Bank Sheets & PDF Payslips

From 1-click batch generation to bank transfer sheets and branded PDF payslips distributed to staff.

1
1-Click Automated Generation

Click generate to instantly aggregate all punches, absences, overtime, late penalties, and cash advances.

2
Day-by-Day Audit & Manual Adjustments

Open detailed employee ledger to verify daily breakdown, adjust hours, or attach one-off bonuses/penalties.

3
Freeze, Bank Export & Branded PDF Payslips

Freeze payroll cycle, export payroll Excel sheet formatted for banking, and download branded PDF payslips.

Episode 6
Episode 6: Generating Payroll & Payslips in Seconds

Watch live walkthrough of 1-click payroll closing and PDF payslip generation.

Watch Episode 6 on YouTube
الراتب الأساسي: 8,500 EGP
+ إضافي معتمد: +350 EGP
- خصم تأخيرات وتأمينات: -713 EGP
صافي الراتب المستحق في القسيمة: 8,137 EGP
Biometrics Cloud Sync

ZKTeco Cloud Biometrics & Central Scanner EXE

Connect any ZKTeco hardware to the cloud in real-time with official SDK 5 support and zero static IP requirement.

1
Add Device & Set Comm Key

Register internal IP, port 4370, and device Comm Key in Devices panel.

2
Run Central Scanner EXE

Download compiled scanner EXE and run on any branch Windows PC to relay hardware punches directly to cloud.

Standalone Central Scanner EXE
Zero Static IP & Standalone Sync

Demonstrated live in Episode 3. Run the compiled Windows scanner on branch PC to bridge hardware punches to the cloud.

Need Additional Assistance or Team Onboarding?

Our technical support engineers are available 24/7 to assist with hardware pairing and custom enterprise payroll setup.

Chat on WhatsApp with Support
Chat with us on WhatsApp